Terms of Service

Article 1 (Purpose)

These Terms set out the fundamental matters, including the rights, obligations, and responsibilities of encer (the "Company") and its users (the "Members"), and the conditions and procedures for using the link-in-bio page service "encer" (the "Service") provided by the Company.

Article 2 (Definitions)

1. "Service" means the online service provided by the Company that enables a Member to assemble and publish their profile, links, and content on a single public page (encer.me/@username).
2. "Member" means a person who agrees to these Terms, creates an account, and uses the Service. Members are categorized as Creator Members or Fan Members.
3. "username" means the unique address identifying a Member's public page.
4. "Content" means all information a Member posts or registers through the Service, including pages, blocks, images, text, guestbook entries, polls, and giveaways.
5. "Paid Service (PRO)" means additional features offered by the Company for a fee.

Terms not defined here are interpreted in accordance with applicable law and customary practice.

Article 3 (Posting, Effect, and Amendment of the Terms)

1. These Terms take effect when posted on the Service.
2. The Company may amend these Terms to the extent permitted by applicable law, including the Act on the Regulation of Terms and Conditions, the Act on Consumer Protection in Electronic Commerce, Etc., and the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.
3. When amending these Terms, the Company will state the effective date and reason for the amendment and provide notice within the Service at least seven days in advance, or at least 30 days in advance for material changes or changes unfavorable to Members.
4. For a material change unfavorable to Members, the Company will carry out a renewed consent process. If a Member does not expressly object by the effective date, the Member will be deemed to have agreed to the amended Terms. A Member who does not agree may terminate the service agreement by closing their account.

Article 4 (Formation of the Service Agreement and Accounts)

1. A service agreement is formed when a Member agrees to these Terms and the Privacy Policy and completes the registration process prescribed by the Company.
2. Members must provide accurate and current information during registration and are responsible for any disadvantage caused by false information.
3. A child under 14 may not register without consent from a legal representative. The Company may restrict an account if it confirms that the account holder is under 14.
4. Members are responsible for managing their accounts and passwords and must not allow third parties to use them. Members are responsible for losses caused by negligent account management or unauthorized use.

Article 5 (Provision and Modification of the Service)

1. In principle, the Company provides the Service 24 hours a day, year-round.
2. The Company may modify all or part of the Service as required for content, operational, or technical reasons and will give advance notice of material changes.
3. All or part of the Service provided free of charge may be modified or discontinued under Company policy. Unless applicable law provides otherwise, the Company will not separately compensate Members for such modification or discontinuation.

Article 6 (Service Interruptions)

1. The Company may temporarily suspend the Service when unavoidable circumstances arise, including system inspection, maintenance or replacement, equipment failure, or excessive traffic.
2. The Company is not liable when it cannot provide the Service due to force majeure, including natural disasters, national emergencies, power outages, or communications failures.

Article 7 (Member Obligations and Prohibited Conduct)

Members must not engage in any of the following:

1. Misappropriating another person's information or impersonating another person.
2. Posting Content that defames another person or infringes another person's rights, including copyright, trademark, or publicity rights.
3. Posting or distributing obscene, violent, or illegal information, or media harmful to minors.
4. Generating spam, phishing, illegal advertising, or abnormal traffic through automated means.
5. Using a username to impersonate another person, public figure, or brand, or to infringe a trademark.
6. Reproducing or distributing the Service for commercial purposes without the Company's prior consent, or interfering with the stable operation of the Service.
7. Otherwise violating applicable law or these Terms.

Article 8 (Copyright and Content Management)

1. Members retain copyright in the Content they post through the Service.
2. By posting Content, a Member grants the Company a non-exclusive, royalty-free right to use that Content to the extent necessary to operate, display, distribute, back up, and promote the Service and to improve it. If the Member deletes the Content or closes their account, the Company will stop such use except where retention is required by applicable law.
3. If the Company determines that a Member's Content violates Article 7 or applicable law, it may suspend publication of or delete the Content without prior notice.

Article 9 (Username Recovery and Transfer)

The Company may recover a Member's username or transfer it to a lawful rights holder for any of the reasons below. In principle, the Company will give advance notice and a 30-day period in which to object.

1. Verified identity priority: A verified user proves that they are the genuine subject of the username, for example by authenticating an X or Instagram account with the same handle.
2. Public-figure or brand impersonation: The username impersonates or creates confusion with a public figure, brand, or trademark.
3. Violation of the Terms: A violation of Article 7, such as impersonation or trademark infringement, is confirmed.
4. Extended inactivity: There has been no login or meaningful activity for at least 12 months.
5. Report and review: Following review of a third-party report, the Company determines that recovery is necessary.

When a username is recovered, its previous page URL will be preserved as an automatic redirect for a period of five years, and the Member may choose a new username. The Member's Content itself will not be deleted. The Member may submit an explanation during the objection period.

Article 10 (Use Restrictions and Account Suspension)

1. If a Member violates these Terms or applicable law, the Company may progressively restrict use through a warning, temporary suspension, or permanent suspension.
2. For a serious violation, such as posting illegal information or repeatedly infringing another person's rights, the Company may immediately suspend use without prior notice.
3. A Member may object to a restriction, and the Company will review and respond to the objection.

Article 11 (Account Closure and Deletion)

1. A Member may close their account at any time through the process provided within the Service or by contacting [email protected].
2. Upon account closure, the Member's personal information and Content will be deleted in accordance with the Privacy Policy. Information that must be retained under applicable law will be stored separately for the required period.
3. To prevent impersonation, reuse of the same username may be restricted for a period after account closure.

Article 12 (Paid Services and Payment)

1. The Company may offer certain features as a Paid Service (PRO). Pricing, payment methods, and conditions of use will be separately disclosed on the relevant Service screen.
2. Withdrawal from a purchase and refunds for Paid Services are governed by applicable law, including the Act on Consumer Protection in Electronic Commerce, Etc., and any refund policy separately disclosed by the Company.
3. If paid functionality is not currently available, this Article will apply from the date payment functionality is introduced, of which the Company will give advance notice.

Article 13 (Company Obligations)

1. The Company will comply with applicable law and these Terms and endeavor to provide the Service reliably and continuously.
2. The Company will protect Members' personal information under the Privacy Policy.
3. If the Company determines that a Member's suggestion or complaint is justified, it will handle it promptly. If immediate handling is impracticable, the Company will notify the Member of the reason and the expected schedule.

Article 14 (Limitation of Liability)

1. The Company is not responsible for the accuracy, reliability, or legality of Content posted by Members and has no obligation to intervene in disputes between Members or between a Member and a third party.
2. Unless applicable law provides otherwise, the Company is not liable in connection with use of the Service provided free of charge.
3. Nothing in this Article excludes liability for loss caused by the Company's intentional misconduct or gross negligence.

Article 15 (Governing Law and Jurisdiction)

These Terms are governed by and interpreted under the laws of the Republic of Korea. Any lawsuit concerning a dispute between the Company and a Member must be filed with a court having jurisdiction under the Korean Civil Procedure Act.

Operator Information

• Business name: encer
• Customer support: [email protected]